The Ritz-Carlton Hotels App Reviews

Many fails in this app. At the very least it should support the screen resolutions of iPhone 6 and beyond (2 year old phones now, guys) as well as retain login information instead of asking for a password each time.

How could the Ritz allow such a terrible app to be released!! Cant pick locations, dates or basically do anything with it. Come on??!! Its now March and nothing has been done to fix the issues. Disappointing.

The app could not even select a date for a reservation. Very buggy and useless... Guess I will have to go look at the four seasons.. Even the Hilton app is functional.. Berry disappointed for the Ritz brand!!!

Several issues with this app: - It doesnt make use of Touch ID, or remember password, so have to login each time - Resolution doesnt support iPhone 6/6s, so the app is just scaled up - Doesnt show my correct status - Im gold, but it just shows as "member" I seriously expected much better from Ritz Carlton. Sort it out!!

Used it at a couple of hotels now and really love that feature

Crashes. Internal server errors. Waste of time.

Ive been trying to make a reservation but the calendar wont load. I expected The Ritz not to have simple issues like this.